Important Notice
Effective 1 July 2024, we will be implementing a new pricing model for any bespoke service consultancy related work. This new approach has been designed to better align with the value we provide and to enhance the overall experience we offer our clients.
The new service and pricing model will apply to the following types of work:
- Data migration
- Smart Flows templates configuration and/or bespoke customization
- Workflows templates
- System configuration and other customizations within Wealthcraft
To ensure you have a clear understanding of the new service model and how it will affect specific services, please refer to the flow below:
Statement of Work (SOW) Delivery Scope:
Standard Costs:
Our standard costs are set based on the nature of the request received. There are 2 types of templates:
- Configured – Client requires some changes on the current existing Golden Templates/Workflows in the system.
| Configured Template Build – Upfront Cost | Price |
| Build Configured Templates/Workflows | GBP 100 per hour *** |
| Total Cost | GBP 100 |
*** Final quotation to be confirmed, based on the actual scope of work.
| Configured Template Build – Ongoing Cost | Price |
|
Templates Maintenance Service Charged Monthly - £ 250 /month |
GBP 3,000 /year |
| Total Cost | GBP 3,000 /year |
*All charges exclude VAT
- Bespoke – Any template/workflow creation that is not based on the existing Golden Templates/Workflows.
| Bespoke Template Build – Upfront Cost | Price |
| Build Bespoke Templates/Workflows | GBP 100 per hour *** |
| Total Cost | GBP 100 |
*** Final quotation to be confirmed, based on the actual scope of work.
| Bespoke Template Build – Ongoing Cost | Price |
|
Templates Maintenance Service Charged Monthly - £ 500 /month |
GBP 6,000 /year |
| Total Cost | GBP 6,000 /year |
*All charges exclude VAT
Golden Templates:
| No. | Template Name | Description | Record Type |
| 1 | Client Review | Detailed Summary of all the accounts in force under a client group | Client group |
| 2 | Suitability Report | Summary of client personal and financial particulars followed by the financial plan/plans recommended by the advisor | Financial plan |
| 3 | Protection Summary | Summary of Protection Account types under a client group | Client group |
| 4 | Account Summary | Generating Account summary for an account | Account |
| 5 | Investment and Savings Summary |
Account Summary for all the investment and savings accounts in a client group | Client group |
| 6 | Pension Summary | Account Summary for Pension oriented accounts | Client group |
| 7 | Welcome Letter | Welcome Letter to be sent to all the newly generated client groups | Client group |
| 8 | Fact Find | Details of the fact find filled and submitted by client consisting of their particulars | Client group |
| 9 | Risk Questionnaire (Optional Choice answers) |
Summary of risk survey completed by the client (only multiple choice questions) | Risk Assessment |
| 10 | Risk Questionnaire (Free text answers) |
Summary of risk survey completed by the client (free text answers) | Risk Assessment |
Golden Workflows:
| No. | Automation Name | Record Type |
| 1 | Golden - Make Discretionary as Yes by default | Account |
| 2 | Golden - Update account name with account number and client group name | Account |
| 3 | Golden - Populate the secondary contact from client group to the secondary account holder | Account |
| 4 | Golden - Total Contribution & Total Withdrawal Data Source to Calculate from Cashflow History | Account |
| 5 | Golden - Send out an email to advisor when it's 30 days before payment expires | Account |
| 6 | Golden - Send out an email to advisor when "Account Status (options)" is changed | Account |
| 7 | Golden - Send out an email to advisor when it's 30 days before Maturity Date | Account |
| 8 | Golden - Send out an email to user when a new account is created | Account |
| 9 | Golden - Send out an email to user when a new account is created with account type equals protection | Account |
| 10 | Golden - Auto update Business register date (Fill blanks) | Business Register |
| 11 | Golden - Send out an email to user when "Compliance Status" is changed | Business Register |
| 12 | Golden - Update the owner to be the Account's owner (advisor) on Cashflow history | Cashflow History |
| 13 | Golden - If either Date Received or Transaction Date contains data and another one is blank | Cashflow History |
| 14 | Golden - Create notes to record historical owner CG | Client Group |
| 15 | Golden - Client group next review date based on Client grade | Client Group |
| 16 | Golden - Send out an email to the new owner updated on CG | Client Group |
| 17 | Golden - Send out an email to user when a new client group is created | Client Group |
| 18 | Golden - Run a smart flow by a workflow | Client Group |
| 19 | Golden - Update CG as regarding on new email creation | |
| 20 | Golden - Fact Find Reminder for Investor | |
| 21 | Golden - Create a Task for Advisor 30 days before ID Compliance expiry | ID Compliance |
| 22 | Golden - Send out an email to advisor when it's 30 days before passport expiry date | ID Compliance |
| 23 | Golden - Create notes to record historical owner Lead | Lead |
| 24 | Golden - Assign inactive lead to [team] | Lead |
| 25 | Golden - Populate Advisor to the Owner field of Lead | Lead |
| 26 | Golden - Populate First Name to Salutation if it's blank | Lead |
| 27 | Golden - Send out an email to the owner a forbidden lead is created | Lead |
| 28 | Golden - Send out the owner a lead with internal email is created | Lead |
| 29 | Golden - Send out an email to pool team's admin when a lead is assigned to lead pool | Lead |
| 30 | Golden - Currency from CG to member | Member |
| 31 | Golden - Populate First Name to Salutation if it's blank | Member |
| 32 | Golden - Create client group with member's data | Member |
| 33 | Golden - Create a Task for Advisor 14 days before Date of Birth | Member |
| 34 | Golden - Send out an email to advisor when Nationality is changed | Member |
| 35 | Golden - Update recommendation info on financial plan once recommendation is completed. | Recommendation |